Privacy Policy

At CasaBlock, we value your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website and make purchases.

1. Information We Collect

We collect different types of information when you use our site, including:

• Personal Data: Such as name, email address, shipping address, phone number, and any other information you provide when creating an account or making a purchase.
• Payment Information: Al procesar pagos a través de Stripe recopilamos información sobre el método de pago utilizado. Sin embargo, no almacenamos datos de tarjetas de crédito o débito, ya que el procesamiento se realiza de manera segura.
• Browsing Data: Information about the device you use to access our site (such as browser type, IP address, and pages visited), which is collected automatically via cookies and similar technologies.

2. Use of Information

We use the information we collect to:

• Process and manage your orders.
• Offer efficient customer service.
• Send you updates on your orders, promotions, special offers, and other marketing content, as long as you have given us consent.
• Improve the functionality of our website and personalize your user experience.
• Comply with our legal and regulatory obligations.

3. Cookies and Similar Technologies

Our site uses cookies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences and track your activity on the site. You can manage and disable cookies in your browser settings, but please note that some site features may be affected.

4. Sharing Information

We do not share your personal data with third parties, except in the following circumstances:

• Proveedores de servicios: Compartimos la información necesaria con nuestros proveedores de servicios, como la plataforma de pago Stripe, para procesar transacciones de manera segura y cumplir con tus pedidos.
• Legal Compliance: We may disclose your information when necessary to comply with the law, respond to a government request, or protect our rights and safety.

5. Information Protection

We take appropriate security measures to protect your personal information against unauthorized access, loss, alteration, or disclosure. We implement encryption technologies and security protocols to ensure the transmission of your data over the internet. However, no data transmission is completely secure, so we cannot guarantee absolute protection.

6. Your Rights

You have certain rights regarding the personal information you provide to us, including:

• Access and Rectification: You can request a copy of the personal data we hold about you and correct any incorrect information.
• Deletion: You can request the deletion of your personal data, unless there is a legal or contractual reason to retain it.
• Objection to Processing: You can object to the processing of your data for marketing purposes.

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, such as managing orders or providing customer service. We may also retain certain data if necessary to comply with legal obligations or resolve disputes.

8. Links to Third-Party Sites

Our site may contain links to other websites operated by third parties. We are not responsible for the privacy practices of these sites and encourage you to read their respective privacy policies.

9. Modifications to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page and will take effect immediately. We recommend reviewing this policy periodically to stay informed about how we protect your information.

11. Contact

If you have any questions or concerns about this Privacy Policy, or to exercise any of the rights mentioned in section 6, please contact us through our Contact page or email ventas@casablock.mx.

Fecha de ultima actualización: 02/20/2025